What shipping methods are available?
Depending on your region we’ll ship via DHL, FedEx or Aramex.
How long does shipping take?
The whole purchase process takes around 7-15 days
The process is as follows:
• Receiving payment takes 1-3 days
• Placing the order with the factory, receive and check the item. Takes around 1-3 days
• Sending pictures for you to review – 1-3 days
• Sending the bag to the shipping company and proceed to shipping. Around 2-4 days
• Shipping to your door takes around 5-7 days.
What about customs taxes and duties?
Customs fees may apply. If that occurs, they should be sorted out by the buyer.
If the package is stopped by your country’s customs, I’m afraid any handling is out of our reach. Please, understand that sometimes customs decisions are final.
Do your prices include shipping fees?
Yes, all prices from UABags include shipping fees.
Do you ship with original box?
I can ship with original packaging (box, wrapping paper, documents etc) if you wish, but doing so could incur in additional customs fees. If the package is stopped by your country’s customs, I’m afraid any handling is out of our reach.
Payment
What payment methods are accepted?
We accept bank transfer only. Depending on your region, it can be an international or local bank transfer.
Orders & Returns
How do I place an order?
To place an order, just browse our online store and add the items to your cart and place the order when finished. If you can’t find a specific bag, please contact us directly using the contact form here.
How can I cancel or change my order?
If you need to make some changes with your order, please contact us here.
How can I return a product?
All sales are final. I’m afraid we can’t accept returns. You will receive all the photos/videos prior shipping to confirm your order